Store Policies

Greetings from PS-Lovely!
Please read through our store policies and note that your use of this website, service contained within, and any purchases made constitutes acceptance of these Terms & Conditions.

  • Goods are 100% in good condition. 
  • Prices are NOT negotiable 
  • Serious buyers ONLY. No back outs/exchange after confirmation
  • First come first served basis. 
  • Item will be automatically released if buyer does not respond to invoice sent within 1 business day, so be sure to check your emails (especially your spam mails) after submitting your order form.
  • Buyers are to bear all shipping cost (Refer to Shipping)
  • We will not be held responsible for any loss/damage during shipping.
  • All shoes are pre order unless stated it is ready stock. Pre order shoes will take roughly 4-5 weeks to reach PS-Lovely. Those who is not able to wait, please do not place your order.
  • Stocks will be placed with our supplier only after 100% or full payment received from customer.
  • Payment is not refundable within the stock pending period, but if order is out of stock, 100% payment will be refunded.

Payment Policy 
  • Full payment is required prior to delivery of goods (by postage) and restock of goods.
  • Email of proofs of payment such as copy of successful transaction and reference number are required.
  • In order to avoid confusion of transactions, we would also require buyer to clearly state the method of payment used and the date & time of payment.

Exchange Policy
  • Exchange is only allowed if item received is defective or in the wrong color or size than the ordered item.
  • Exchanging to another color is not allowed.
  • All exchanges should be done within 7 working days.
  • Should it exceed the stated working days, no exchange will be accepted.
  • Exchange items should be in 100% good condition, not washed or worn.
  • Any exchange done for personal reasons, buyer will bear the cost of postage.

  • All content, pictures and any other relevant information included on this website is the property of PS-Lovely. Copyright reserved.

Should you have any further inquiries, kindly contact us at  Thank you for your kind attention